Interpersonal Communication and Organizational Stability In my blog post on Setting Targets and Feedback Control, I described how effective organizational communication not only helps responsiveness but also organizational stability. In a subsequent blog post, The Listening Paradox, I described the unique role played by effective listening and, in doing so, referred to the feedback control…
Those who can’t, … teach Throughout the professions, there are those who preach one thing and practice something entirely different when it comes to the way in which they manage their own lives. Accountants who forget to file their own tax returns, dentists with rotten teeth and doctors who eat all the wrong foods and…
Feedback Control Response Times In a previous blog post, I discussed how organizations cannurture innovation through the development of a “Learning” organization. In that blog post, I also emphasized the need for lines of multi-level communication that will allow ideas to come up from the lower levels. To be effective, organizations need to have fast…
Brainstorming Sessions? There’s a school of thought that, when it comes to innovation, the best approach is to hold regular brainstorming sessions. While it’s undoubtedly true that such sessions can be useful, they are no substitution for the creation of an organizational culture within which innovation is nurtured at all levels. Provided they are run…
